Deliveries and returns

Transporting your package

Packages are generally shipped within 48 hours after receipt of your payment. The standard shipping method is tracked Colissimo, delivered without signature. If you would like a delivery with signature, an additional cost applies, please contact us. Regardless of the shipping method chosen, we will provide you as soon as possible with a link that will allow you to track the delivery of your package online.

Shipping costs include packaging, handling and postage. They may contain a fixed part and a variable part depending on the price or weight of your order. We advise you to combine your purchases into a single order. We cannot group two separate orders and you will have to pay shipping costs for each of them. Your package is shipped at your own risk, special care is taken with packages containing fragile products. Packages are oversized and protected.

Delivery delay

We ship your order 2 working days* on average after validation and payment. Delivery times depend on size, fragility and destination. In mainland France, you will receive your package on average within 2 to 5 working days. For deliveries abroad, this may take several days or even weeks. *Excluding weekends and public holidays.

Returns

For any return request, please write to us at the following address: contact@deyrolle.fr or contact us by telephone at 01.42.22.30.07